Q – I have booked a bus but due to a change in circumstances, I no longer need a bus ticket. Can i get a refund?
A – Please submit a refund request via our Contact Us page and the VG will follow up.
Q – I have already paid and submitted my application, can I still purchase merch?
A – Yes, head back on to signup.vicgathering.com and login in with your details to purchase.
Q – I would like to change my activities.
A – Please contact VG at enquiries@vicgathering.com with your Name and Signup id to request a change or cancellation of activity.
Q – How do i know where i am camping ?
A – Campsites will be allocated by Region closer to the Event.
Q – Can i get a refund if I can no longer can come along to VG ?
A – Please refer to the Refund Policy and form available under Contact Us.
Q – Unit leaders, how can you get a copy of you unit list ?
A – Once you have submitted your VG application, Unit Leaders will have access to the unit report for all members currently attending via the application site.
Q – What do i need to do if I am being hosted by a different unit?
A – Please complete a hosting form which can be found on the Forms Page.
Q – I am a service leader, how do I get my ticket?
A – Complete the application on the registration system and indicate which team you are with.
For any other questions please contact our team via enquiries@vicgathering.com